Shipping and Delivery
Shipping & Delivery Policy – Snusha Silks
At Snusha Silks, we are committed to delivering your orders promptly and safely. This Shipping & Delivery Policy outlines how and when your orders will be delivered, along with associated terms.
Serviceable Locations
We currently deliver across India through reliable courier partners.
We do not ship internationally at this time.
Order Processing Time
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Orders are typically processed within 1–3 business days from the date of purchase.
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Orders placed on weekends or public holidays will be processed the next working day.
Estimated Delivery Time
Once shipped, the estimated delivery timeline is:
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Metro cities: 3–5 business days
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Non-metro cities / towns: 5–8 business days
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Remote or rural locations: 7–10 business days
Please note: Delivery times may vary due to external factors like weather, courier delays, or festive season volumes.
Shipping Charges
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Free Shipping: We offer free shipping on all products across India, regardless of order value.
Courier Partners
We work with trusted courier partners such as:
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Delhivery
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DTDC
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Blue Dart
Tracking information will be provided once your order is dispatched.
Order Tracking
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Once your order is shipped, you will receive a tracking link via email or SMS.
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You can monitor your package in real-time through the courier’s tracking portal available on snusha.com.
Failed Deliveries
If the courier is unable to deliver the package due to:
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Incorrect address
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Unavailability of recipient
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Refused delivery
…the package will be returned to us. A re-delivery can be arranged, but additional shipping fees may apply.
Delivery Confirmation
We consider an order delivered once the courier marks it as "delivered" in their system. If you haven't received your parcel but it's marked as delivered, please notify us within 48 hours at info@snusha.com so we can assist.
Questions?
For shipping-related queries, please contact:
info@snusha.com